Security is our principle. This applies not only for the products of our customers for which we take care, but also for the customer data. Besides the possibility of a direct connection of your IT and the order transmission by your own order acceptance we offer by our trained and multilingual own service centre personnel the opportunity for outsourcing your complete order-to-cash-cycle.
- Order acceptance and entry / authentication of the customers
- Invoicing / accounts receivable
- Observation of incoming payments / reminder management Customer- and article administration / credit limits
- Connection to the sales force Web-shop application
- Daily reporting Management of returns / handling of pharmaceutical technical complaints (PTC) with quality inspection
- Management of recalls and documentation